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Marah Natural
Customer Survey 2025
Thank you for taking the time to provide feedback. Your insights will help us better understand your needs and improve your experience with Marah Natural. Completing this survey will earn you
1,800 loyalty points
.
Section 1: Information
What is your name?
*
1.1) First Name:
Value is required
1.2) Last Name:
Value is required
What is your e-mail address?
*
2) Email:
Value is required
What age group do you belong to?
3) Age Group:
Age Group
20 to 29
30 to 39
40 to 49
50 to 59
60 to 64
65 and up
How do you identify?
4) Gender:
Gender
Male
Female
Non-Binary
Which city & country do
you
live in?
5) Location:
Section 2: General Feedback
How satisfied are you with your overall experience with Marah Natural?
*
(1 = Not satisfied, 5 = Very satisfied)
2.1How satisfied
⭐
⭐⭐
⭐⭐⭐
⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Value is required
How long have you been using Marah Natural products?
*
2.2 How long
I haven’t taken it yet
Less than 1 month
1-6 months
6 months to 1 year
Over1 year
Value is required
Section 3: Product Usage and Effectiveness
Have you noticed any improvements since using Marah Natural products?
*
3.1 any improvements
Yes, significant improvements
Some improvements
No noticeable changes
Not applicable (haven’t started using the products yet)
Value is required
What health goals are you hoping to achieve with Marah Natural?
*
(Check all that apply)
3.2 Goal
Improved bone health
Reduced inflammation and/or pain
General wellness (energy, faster recovery, etc)
Improved oral health
Better Sleep
Support for a specific health condition or others (please specify):
Please choose at least one statistical option
3.2 Other:
Section 4: Sustainability and Packaging
How important do you feel about our packaging that includes our premium box, spoon and booklet?
*
4.1 premium packaging
Extremely important – I prioritize luxury.
Somewhat important – It’s a bonus but not essential.
Not important – I focus on the product quality instead.
It feels wasteful—I’d prefer a more eco-friendly option.
Value is required
Currently, we include a spoon and a product booklet with every order. Would you support receiving a spoon and booklet only every third repeat order (or when requested) to reduce waste?
*
4.2 spoon
Yes, that sounds great.
No, I prefer receiving a spoon and product booklet with every order.
Value is required
Do you have suggestions for how Marah Natural can reduce waste or be more sustainable?
4.3 suggestions for reduce waste
Section 5: Promotions and Gifting
How do you feel about receiving gifts (e.g., market bag, tumbler, etc) with promotions?
*
5.1 receiving gifts
I love it—it adds value.
I appreciate it but I could do without it.
Value is required
What types of promotions appeal to you the most?
*
5.2 types of promotions
Gifts with purchase
Loyalty points or rewards
Free shipping
Other (please specify):
Value is required
5.2 Other:
How do you prefer to receive updates about new health products or promotions?
*
5.3 receive updates
Email newsletters
Social media (e.g., Instagram, Facebook)
Text messages
Other (please specify):
Value is required
5.3 Other:
Section 6: Customer Experience
How would you rate the quality of our customer service?
*
(1 = Poor, 5 = Excellent)
6.1 quality of CS
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⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Value is required
How easy was it to navigate our website and place an order?
*
(1 = Very difficult, 5 = Very easy)
6.2 easy to navigate web
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⭐⭐
⭐⭐⭐
⭐⭐⭐⭐
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Value is required
How would you prefer to learn more about Marah Natural?
*
6.3 prefer to learn more
Informative blog posts or articles.
Engaging video demonstrations.
Interactive social media content.
Email newsletters with detailed insights.
Value is required
Section 7: Future Purchase Intent
How likely are you to purchase our products again in the future?
*
(1 = Unlikely, 5 = Extremely likely)
7.1 purchase our products again
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⭐⭐
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⭐⭐⭐⭐
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Value is required
We are currently developing a new product to support digestive health. Would you be interested in trying it?
*
7.2 Try digestive health
Yes
No
Value is required
Which of the following health solutions would you be most interested in for a new product?
*
7.3 interested in for a new product
Boosting immunity & energy
Improving sleep quality
Enhancing memory
Delaying skin aging
Elevating mood and mental clarity
Menopause
Prenatal & pregnancy
Other (please specify)
Value is required
7.3 Other:
Section 8: Additional Insights
Is there anything else you’d like to share about your experience with Marah Natural?
8.1 Additional Insights
Would you like to join our testing panel for new products or initiatives?
*
8.2 join testing panel
Yes, sign me up!
No, thank you.
Value is required
SUBMIT
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